Goldmine 2016-10-15T16:15:11+00:00

Goldmine

Goldmine CRM is for companies who want
a business contact management solution that
is easy to implement at an affordable price.

Your CRM solution needs to be powerful, easy to use and maintain. Only GoldMine brings all this together in a package that’s affordable for any business.

  • Eliminate duplication with a central database of marketing and sales prospects, customers, and suppliers with easy sharing
  • Target the right contacts with segmented marketing campaigns, including telephone calls, email, and direct mail
  • Increase sales productivity by monitoring the sales pipeline at all stages and streamline follow ups and reminders
  • Improve customer loyalty by recording and following up on all customer service requests
  • Communication tools to keep your brand and services in front of your customers on a regular basis to promote repeat business
  • Optional Mobile Edition supports iOS and Android smartphones and tablets

GoldMine is a leading customer relationship management (CRM) provider for Windows-based businesses. Whether the size of your business is small, medium or large, we have a solution for every stage of your company’s growth.

Customer Relationship & Daily Activity Management

  • View customer relationships, maintain account and contact history, and manage daily activities

Sales & Opportunity Management

  • Schedule follow-up tasks, track customer information, such as competitor and influencer information
  • Powerful forecast, quota assignment and opportunity tracking capabililties for solid sales analysis

Marketing Automation

  • Customized marketing campaigns
  • Integration with Constant Contact email marketing suite
  • Automated processes for workflow

Calendar & Communication Management

  • Schedule all types of contact interactions, such as calls, meetings, appointments, follow up�s and requests
  • View activities via the group calendar or interactive list
  • Integrated Outlook client for mail and contacts

Customer Service & Support

  • Customer service center functionality which enables tracking, resolution, and reporting of service requests
  • Provide real-time service requests

Social Media

  • Easy to use social media links for accounts in one view with Facebook, Google Search, Maps, LinkedIn, Twitter

Analytics Reports & Knowledge Base

  • Pre-built dashboards for marketing, sales opportunities, activity analysis, and customer service
  • Ability to configure your own dashboards
  • Customizable knowledge base
  • 160 reports and 6 built-in business analytics tools

Microsoft Outlook and Office Integration

  • Integrate your Outlook email, calendar and contacts
  • Automatic merge functionality with MS Word and Excel
  • Capture information via Web forms into GoldMine